| Type of Metric | Q1 2026 | January 2026 | February 2026 |
|---|---|---|---|
| Total number of new clients entered into Apricot | 112 | 57 | 55 |
| Clients signed engagement letter | 85 | 41 | 44 |
| Active Clients | 76 | 36 | 40 |
| Semi-Active Clients | 5 | 4 | 1 |
| Housing support | 123 | 34 | 89 |
| Active Onsite Volunteers | 1 | 24 | 24 |
| Onsite Volunteer hours | 314.83 | 168.08 | 141.25 |
| Clients active in Self-Sufficiency Program | 18 | 15 | 7 |
| Benefits and Services provided | 295 | 170 | 125 |
UEO Quarterly Metrics - 2026
Key Metrics Explained
- Total number of new clients entered into Apricot: Total number of new clients engaged during the period
- Clients signed engagement letter: Clients who have formally engaged with our services through signed agreements
- Housing support: Total housing-related services provided to clients, including housing applications submitted and enrollment in housing programs such as PSH, RRH, HUD-VASH, Section 8, VI-SPDAT assessments, home sharing, and housing recertification
- Active Onsite Volunteers: Unique onsite volunteers present in all 3 months of the quarter. Remote volunteers are not included
- Onsite Volunteer hours: Total volunteer hours contributed by onsite volunteers during the period. Remote volunteer hours are not counted
- Active Clients: Clients who are actively engaged with UEO services, meaning they have both signed an engagement letter and have an “Active” status
- Semi-Active Clients: Clients who use our mailing address, receipt UPLIFT stickers, or Caltrain clipper cards
- Clients active in Self-Sufficiency Program: Clients currently participating in UEO’s Self-Sufficiency Program who have completed at least one assessment, helping them work toward financial stability and independence
Last updated: March 01, 2026